Question 1

What is the process for ordering curtains and blinds from your company?

Accepted Answer

The process begins with scheduling a consultation, during which our team will visit your location, take measurements, and discuss your design preferences. Based on this information, we will provide you with a detailed quote. Once you approve the quote and make a deposit, we will start crafting your made to measure curtains and blinds. Our team will then schedule the installation at a convenient time for you.

Question 2

Can I schedule a consultation to discuss my specific needs and preferences?

Accepted Answer

Absolutely! We offer personalised design consultations to help you choose the perfect curtains and blinds for your space. During the consultation, our experts will guide you through the available options, take measurements, and provide recommendations tailored to your requirements. Contact us to schedule a consultation at your convenience.

Question 3

What is the lead time for ordering made-to-measure curtains and blinds?

Accepted Answer

The lead time for our made-to-measure curtains is typically 3.5-4 weeks and blinds 1-2 weeks. Please note that this may vary depending on the complexity of your order and current demand. Our team will provide you with a more accurate timeline during the consultation process.

Question 4

Can I customise the curtains and blinds to suit my style and preferences?

Accepted Answer

We specialise in customisation and offer a wide range of options to match your unique style. From fabric selection to colour, pattern, and additional features, we will work closely with you to create bespoke window treatments that perfectly complement your space.

Question 5

Are your curtains and blinds child safe?

Accepted Answer

Yes, we prioritise safety, especially when it comes to child friendly window treatments. We offer a range of child safe options, including cordless blinds and curtains with child safe operating systems. Our team can guide you in choosing window treatments that are safe for children and comply with the necessary safety standards.

Question 6

Can you provide recommendations for energy-efficient curtains or blinds?

Accepted Answer

Yes, we understand the importance of energy efficiency in modern homes and businesses. Our team can recommend curtains and blinds that offer insulation and help regulate temperature, reducing energy consumption and costs. We'll guide you towards energy-efficient options that align with your style and preferences.

Question 7

Do you offer any warranty on your products?

Accepted Answer

Yes, we stand behind the quality of our workmanship and materials. We offer a two-year warranty on our curtains and blinds. This warranty covers any manufacturing defects or issues that may arise under normal use. Please refer to our warranty policy for more details.

Question 8

Do you offer motorised or automated curtains and blinds?

Accepted Answer

Yes, we offer motorised and automated options for curtains and blinds. Motorisation provides convenience, allowing you to control your window treatments with the touch of a button or through smart home integration. During your consultation, we can discuss the motorisation options available and help you choose the best solution for your needs.

Question 9

How does the installation process work?

Accepted Answer

Once your made to measure curtains and blinds are ready, our professional installation team will schedule a convenient time to visit your location. They will ensure precise and secure installation, paying attention to every detail for a flawless finish. Our goal is to make the process as smooth and hassle-free as possible for you.

Question 10

Are there any additional charges for installation?

Accepted Answer

Our installation services are included in the overall quote provided to you. We believe in transparency, and the quoted price covers both the curtains/blinds and the professional installation by our experienced team. You can have peace of mind knowing that there are no hidden charges for installation.

Question 11

What payment options do you accept?

Accepted Answer

We accept various payment options to provide flexibility for our customers. We accept major credit cards, debit cards, and bank transfers.

FAQ